Privacy Policy

Privacy Policy • On Set Barber Shop App
Legal

Privacy Policy

Effective Date: August 22, 2025

Applies to: On Set Barber Shop App Jurisdictions: U.S. (including CA), EU/EEA/UK

On Set Barber Shop (“On Set,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile and web application (the “App”). If you do not agree with this Policy, please do not use the App.

1) Information We Collect

Personal Information you provide

  • Account details (e.g., name, email, phone).
  • Booking details (selected service, date/time, barber).
  • Payment details processed by our payment provider (we do not store full card numbers).
  • Support messages and content you submit through forms.

Automatically collected

  • Device and log data (IP address, device type, OS, browser, timestamps).
  • Usage data (pages/screens viewed, features used, actions within the App).
  • Cookies or similar technologies for essential functionality and analytics.

We collect only what’s necessary to operate the App, fulfill bookings, improve performance, and secure the platform.

2) How We Use Information

  • Provide, maintain, and improve the App and our services.
  • Process bookings, send confirmations, reminders, and important notices.
  • Process payments and detect/prevent fraud.
  • Personalize experiences (e.g., saved preferences, barber selection).
  • Respond to inquiries and provide support.
  • Comply with legal, accounting, and security obligations.

3) Sharing & Disclosures

We do not sell or rent personal information. We may share information:

  • Service Providers (e.g., cloud hosting, analytics, email, appointment and payment processing) under contracts that protect your data.
  • Legal/Compliance when required by law or to protect rights, safety, and security.
  • Business Transfers in connection with mergers, acquisitions, or asset sales.

4) Payments & Accounts

Payments

Payments for services may be processed by third‑party providers (e.g., Square). These providers collect and process your payment information directly. We receive limited payment metadata (e.g., transaction status) and do not store full card numbers.

Authentication & Customer Accounts

If you choose to create an account or sign in (e.g., via email or OAuth), we process basic profile details and IDs needed to authenticate you and connect your profile to bookings and history.

For more details on a provider’s practices, please refer to that provider’s privacy policy.

5) Data Retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

6) Your Rights

Depending on your location, you may have rights to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information.
  • Object to or restrict certain processing.
  • Request portability of your data.

To exercise rights, contact us at support@onsetbarbershop.com. We may verify your identity before responding.

California Residents (CCPA/CPRA)

We do not “sell” or “share” personal information as defined by the CPRA. You may still contact us to exercise access, correction, and deletion rights.

EU/EEA/UK (GDPR)

Our lawful bases may include consent, contract performance, legitimate interests, and legal obligations. You also have the right to lodge a complaint with your local supervisory authority.

7) Security

We use administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.

8) Children’s Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn we have collected such information, we will delete it promptly.

9) International Data Transfers

We may process and store information in the United States and other countries. Where required, we use appropriate safeguards for cross‑border transfers.

10) Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Material changes will be highlighted within the App or on this page.

11) Contact Us

If you have questions or requests, contact us:

© On Set Barber Shop. All rights reserved.

This page is provided for transparency and compliance with applicable privacy laws. It describes how we handle your information when you use the On Set Barber Shop App.